If there's anything I picked up in mediations that I have done, it's that there's more than one way to settle a dispute. Really? Isn't it always "about the money?"
Well yes, it usually is........however.....the journey through a mediation might include some alternatives you didn't think of. They can range from an apology to vocalizing how much you respect the other side's position (even if you really don't agree with it) to a handshake and a smile. Not that any of these have monetary value, yet each can set a mood. Opening the lines of communication gets everybody thinking and believe it or not, provides a good feeling in an otherwise lousy situation. Everyone wants to get a deal done, but no one wants to do it in an environment of hostility. Creating this tone will get things moving in a positive direction (I just want this over with!) and you'll get some creative solutions and ideas.
Always respect the other side's position, even if you don't agree with it. It will never work against you.
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